A standalone operational audit for established service businesses

Find what’s holding your business back. Know what to fix first.

A focused operational audit for established service businesses. We examine one workflow using your existing records, identify what the evidence supports, and give you a practical next-step recommendation.

$999 founding-client price · Planned standard price: $2,499

Tell us what isn’t working as expected. We’ll reply within one business day. No payment or records required to inquire.

Your audit, at a glanceDeliverables
$999Founding-client price
1Agreed workflow
5Business days*

An evidence-backed answer

Findings, confidence, and what remains unknown

The numbers behind it

A calculation workbook with assumptions and limitations

A practical next decision

Test an improvement, measure further, or leave it alone

Planned standard price: $2,499. Founding-client pricing is available for our first few clients.

*After payment and acceptance of usable inputs. Implementation is separate.

Your own data

We agree up to two existing reports or exports before paid work begins. You control what you share.

One focused question

One workflow, one location or team, and one accountable owner keep the audit useful and bounded.

A decision you can use

Understand the evidence, the possible economic significance, and whether a change is worth testing.

You can see the symptom. The cause is less clear.

01

Inquiries do not become bookings

You receive calls or requests, but cannot explain which become jobs. Follow-up, fit, capacity, and reporting may each play a part.

02

Follow-up is hard to trace

Your team follows up, but the handoffs and outcomes are unclear. You want evidence before changing the process or buying another tool.

03

The reports leave questions

The numbers in your intake and booking reports do not tell a consistent story. You need to know what can be trusted and what needs better measurement.

Know what deserves your next investment.

The baseline reconciles the agreed workflow against the available records, identifies evidence gaps, and recommends whether to test a recovery, improve measurement, or stop.

See how the Verified Revenue Leak Baseline works →
A baseline from agreed records

One workflow, an explicit cohort, and a documented range instead of a generic benchmark.

A recovery test only when justified

The baseline can recommend a narrow test, better measurement, or no further work.

Findings you can act on

Keep the decision brief, workbook, and next-step specification. You choose who carries out any subsequent work.

Honest limits

Unbooked inquiries are not automatically lost revenue. We document assumptions and uncertainty; recovery is never guaranteed.

Check fit. Get an answer. Choose your next step.

Three steps. Start with aggregate numbers, verify one workflow when justified, then make a separate implementation decision.

1

Confirm the audit fits

Start with a free, 20-minute Five-Number Leak Screen. We check the question, aggregate numbers, and available reports before recommending paid work.

  • No customer-level records or credentials
  • One suspected workflow break
  • A decision on whether to verify it
2

Audit one agreed workflow

The $999 Verified Revenue Leak Baseline reconciles one agreed workflow using the available records and documents the decision.

  • One workflow, owner, cohort, and measurement rule
  • Calculation workbook and decision brief
  • One recovery-test specification if justified
3

Choose the next move

If a recovery test is justified, it becomes a separately scoped Recovery Sprint. If not, the buyer keeps a documented answer and no implementation is sold.

  • Implementation is never automatic
  • Credit forward within 30 days if a sprint is signed
  • One workflow at a time

Built for service businesses with a team, steady inquiries, and questions about conversion.

These businesses often have an observable path from inquiry to booking, completion, estimate, or recurring service — enough to examine one workflow without a broad transformation project.

Inquiry-led businesses

Customers call, submit a form, or request a consultation. You want to understand which inquiries become booked work and why others do not.

Estimate and appointment workflows

Your team sends quotes, follows up, or schedules visits. You want a clearer picture of one handoff using records you already have.

What makes the audit a fit

A specific question, a named workflow owner, and up to two usable reports. We confirm fit before accepting paid work. A company-wide review or substantial data cleanup needs a different scope.

A useful answer—even if you never buy implementation.

The audit stands on its own. Use the findings with your team or another provider, or ask Clocktower to scope a test when the evidence supports it.

Bounded discovery first

The free Five-Number Leak Screen uses aggregate counts to determine whether paid verification is justified.

One priced baseline

The $999 Verified Revenue Leak Baseline covers one workflow and a documented decision; it makes no recovery guarantee.

The simplest sufficient remedy

Recommendations can include clarifying ownership, simplifying a handoff, or configuring existing software. Automation is an option when it is justified.

Humans stay in control

External sends, pricing, scheduling, and customer commitments stay in your hands. AI supports the work—it does not decide.

Verified Revenue Leak Baseline

A fixed-price review of one agreed workflow using your existing reports. You receive a documented baseline, calculation workbook, and recommendation to test a recovery, improve measurement, or stop.

01 Free Five-Number Screen
02 $999 Verified Baseline
03 Separate Recovery Sprint, if justified
One workflow • One owner • Agreed cohort • Existing reports $999 founding-client fee • planned standard price $2,499 • first few clients only
Ask About the Audit

What you get

  • Five business days after payment and accepted inputs
  • 2–4 page decision brief
  • Calculation workbook with assumptions and sensitivity range
  • Evidence-quality and limitation notes
  • One recovery-test specification when justified
  • 30-minute readout and one factual-correction round
  • No implementation, custom integrations, or ongoing monitoring

Clear evidence. Visible assumptions. Your decision.

The baseline runs on your existing data — phone logs, booking software, quotes
We examine one agreed workflow and explain the limits of the evidence
Humans stay in the approval path for sends, pricing, and customer commitments
The paid baseline documents one workflow before any recovery sprint is considered

What owners ask before starting.

Will you ask for a case study?

We may invite founding clients to share feedback or participate in a case study. Participation is optional and does not require a positive review. We will ask for your approval before publishing your name, results, or business information.

What does the audit cost?

The founding-client price is $999 for one agreed workflow and one location or team. This introductory price is available for our first few clients as we build our track record. Our planned standard price is $2,499. We confirm availability and the price in your scope before payment. The initial 20-minute screen is free; implementation and ongoing monitoring are separate.

How long does it take?

Five business days after payment and written acceptance of usable inputs. Buyer delays pause the clock with notice. The audit includes a 30-minute readout and one factual-correction round requested within seven calendar days of delivery.

What information do you need?

The free screen uses aggregate numbers only. Paid work uses up to two agreed reports or exports for an agreed trailing 30-day cohort; up to 90 days only by prior agreement. Inputs are aggregate or buyer-redacted, with buyer-controlled screen-share reconciliation where needed. Do not send records or credentials through this form.

Do I have to buy implementation from Clocktower?

No. The audit is a standalone service. You can act on the findings internally, use another provider, or ask us to scope a Recovery Sprint. If you sign a qualifying sprint within 30 days of baseline delivery, the $999 fee is credited against its fixed base fee.

What if there is no worthwhile problem to fix?

That is a valid finding. The audit may recommend leaving the workflow alone or improving measurement before making changes. We do not guarantee recovered revenue. A recommendation not to proceed is not, by itself, a reason for a refund.

Do we need new software or broad system access?

No new software is required for the audit. It uses the agreed existing reports and does not include production integrations, custom dashboards, system credentials, or customer-system changes.

What if I cancel or you cannot deliver?

You receive a full refund if you cancel before analysis starts or we cannot deliver the agreed baseline from accepted inputs. For other cancellations after work starts, we retain $499.50 and refund $499.50. If we miss the deadline for reasons within our control, you may accept a revised date or cancel for a full refund before delivery.

What would you like to work better?

Describe the problem you are seeing. We will reply within one business day to assess fit and arrange a free, 20-minute screen using aggregate numbers.

This is an inquiry, not a purchase. We confirm the workflow, available reports, scope, and terms before you decide whether to proceed.

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